We are very keen in protecting the privacy of our customers....
- information of the sender and receiver are classified ,no other party have access to your information and all the shipment details .
- only the sender in his country has the The right to review the shipment with the company and the recipient in the country of delivery.
- ISTEKAMET KARGO has the right to open and inspect all the goods either before or after shipping.
- Sender will be responsible for the materials they wish to ship with our company .
- The shipment should not contain any of the banned, dangerous or precious materials; Such as gems, gold, silver, money, firearms and other ...)
- ISTEKAMET KARGO will receive the value of the goods sent by COD. Service when the goods are delivered to the sender . If the shipment is not received by the sender, we are not responsibile for collecting the value of the goods.
- we provide service of delivering from door to door service as mentioned in our receipt from the transmitter address and delivered to the transmitter address.
- There will be no legal charge responsible for any costs, expenses, or losses incurred by any beneficiaries of compensation for charging due to customer shipments or goods detained by customs or any other governmental authority.
- we will not be responsible for any delay, or violation, or failure from the sender or receive side
Claims: The company is not responsible for the shipment after a month of notifying the recipient if he did not follow-up with the company or neglect to receiving his shipment
Insurance: Valuable goods are insured after receiving a request from the sender, and pay the insurance fees .